Software de gestión hotelera para tomar decisiones
The first Hotel Software systems were created to speed up daily processes at the front desk of hotels: occupancy rates, planning, client data gathering… Today, these processes have become common, and the market demands other tasks such as statistical data; annual comparatives; short, medium and…
Read More¿Tienes Wi-Fi en tu hotel?
El tema que hemos decidido abarcar hoy es relativo al wifi en los hoteles. Hoy en día, cualquier hotel debe plantearse la posibilidad de ofrecer wifi a sus clientes. Y para ello, debe contemplar las formas que existen para habilitar este servicio en su establecimiento. Ante estos posibles…
Read More¿Por qué un hotel necesita un gestor de canales?
Up to now, the fact that a hotel had a Channel Manager was a differentiating feature. From now on, it is a must if the hotel aims at being competitive in the market. Today, there are multiple channels in hotel distribution. Therefore, a single tool…
Read MoreGestor de reputacion: ¿Qué piensan tus clientes de ti?
Internet works 24/7/365. Thousands of new data, contents, statements or opinions about people, companies, products or services appear online. In this flood of information, Google – among other search engines – indexes words. That way, our company is related with those opinions or statements, creating…
Read MoreAbismo tecnológico
Last night, while getting ready to go to bed and setting the alarm on my smart-phone, I had a flashback to my childhood. When I was a child, back in the 60s, the latest technology available at home consisted of a radio and an alarm…
Read MoreUn viaje hacia la innovación II
“A trip to Innovation” was held in Madrid December 12th 2012 within Thinktur 2012 Annual Meeting. Again, this meeting has been a national and international reference for innovation and new technologies applied to the tourism sector. This time, more than 120 participants attended the conference….
Read More¿Para qué sirve la innovación?
Reading a post published in e-tooltech, I thought it could be a good idea talking about innovation. What is innovation? According to DRAE, innovation is the creation or modification of a product and its subsequent introduction in the market. Joseph Schumpeter, who introduced this concept…
Read More'Papers de Turisme': mejorando la investigación en turismo
I have just come across an excellent initiative driven by the Conselleria de Economía, Industria, Turismo y Empleo of the Generalitat Valenciana. This organism has recently launched the online, free, version of the scientific and academic periodical Papers de Turisme. This publication, a pioneer in…
Read MoreBusiness Intelligence
I just came out from a meeting where we were showing a Business Intelligence project to a client. I think they are happy with the first PoCs (proofs of concept). Having a look at Charts, Gauges, KPI’s, Pivot tables and all those graphic expressions, so…
Read MoreHacia un nuevo entorno de gestión hotelera: Introducción
The change is happening now. No need to wait for an uncertain future: enormous challenges have been triggered in the way business operations are understood in the tourism and hospitality industry. On one hand, the rise of new distribution models led by big OTAs has…
Read More