Reputación a tres bandas
El post de hoy consistirá en un recopilatorio de los 3 últimos posts que hemos escrito y que tratan, de una u otra forma, el tema de la reputación hotelera. Mediante el resumen de cada uno de los tres posts seleccionados podremos ver tres maneras…
Read More¿Cómo fidelizar si soy un hotel independiente?
Many hotel owners are obsessed with trying to find the perfect formula to make their clients loyal. There are many different loyalty programs in the market aimed at keeping clients happy so that they come back. Today, loyalty mechanisms are changing and their goal is…
Read MoreCapítulo 3. CRM Hotel:¿Cómo gestionar el área de clientes de una cadena hotelera?
We are still analyzing those areas that can be integrated with a software management system. One of these areas is Client Management, and it consists of the following tools: 1. Hotel CRM Today, CRMs are essential when managing the list of customers of hotel establishments. In the end,…
Read More10 errores que pueden perjudicar la reputación online de los hoteles
Searching on the Internet, I have found an article signed by Tamara Sánchez and Romén Mesa, members of Tourism Revolution Blog, in which they list ten things a hotel manager shouldn’t do. These errors have been extracted from a list provided by the Hotel Internet…
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